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Privacy Policy

Last updated:

1. Introduction

TechSnack, LLC ("we," "us," or "our") operates Prismal Drift ("the Service"), a visual meditation app for iPhone and iPad, and the website prismaldrift.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Prismal Drift, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

We collect information in several ways depending on how you interact with our Service:

No Accounts

Prismal Drift does not have user accounts. You do not sign in, and we do not ask for your name, email address, or password in the app or on the website.

Purchases

In-app purchases are made through Apple's App Store, and payment is handled entirely by Apple. We never receive your payment card details or your Apple ID. The app checks your purchases with Apple on your device to unlock the visualizations and packs you have bought, and Apple provides us with sales reports that do not identify you personally. We do not keep purchase records on our servers.

Support Emails

If you email us, we receive your email address, the contents of your message, and anything you choose to include (such as your device model). We use this only to respond to you.

Usage Data

We collect analytics data on our website through Google Analytics to improve our Service:

  • Pages visited and time spent on pages
  • Device type, browser, and operating system
  • General geographic location (country/region level)
  • Referring website or source
  • Interactions with the website, such as clicks on App Store links

Google Analytics runs in Consent Mode. Until you accept analytics cookies, no analytics cookies are set, and Google receives only limited, cookieless measurement signals. The iOS app does not include analytics or advertising software.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain the Service: Deliver visualizations to the app and unlock the ones you purchase
  • Improve our Service: Analyze usage patterns to enhance user experience and develop new features
  • Communicate with you: Respond to support requests you send us by email
  • Prevent abuse: Detect and prevent abuse of the Service
  • Legal compliance: Comply with applicable laws, regulations, and legal processes

4. How We Share Your Information

We share information with the following third-party service providers who help us operate our Service:

Apple

The app is distributed through Apple's App Store, and Apple processes all in-app purchases. Apple's use of your information is governed by its Privacy Policy.

Cloudflare

Our website and the content the app downloads are served through Cloudflare, which processes technical data such as IP addresses to deliver and protect the Service. Cloudflare's use of this data is governed by its Privacy Policy.

Google Analytics

We use Google Analytics to collect and analyze usage data on our website. This data helps us understand how visitors interact with our Service. Google Analytics uses cookies only if you accept them. You can learn more about Google's data practices in their Privacy Policy.

We may also share your information in the following circumstances:

  • Legal requirements: When required by law, subpoena, or other legal process
  • Protection of rights: To protect our rights, privacy, safety, or property, or that of our users or others
  • Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity

5. Cookies and Tracking Technologies

Our website uses cookies to remember your cookie choice and, if you allow it, to measure how the site is used. Cookies are small data files stored on your device. The iOS app does not use cookies or tracking.

Types of Cookies We Use

  • Preference cookie: Remembers your cookie consent choice (the cookie_consent cookie, kept for one year)
  • Analytics cookies: Set by Google Analytics only after you accept, to collect usage data and improve our Service

Managing Your Cookie Preferences

You can manage your cookie preferences at any time. To change your cookie settings, you can:

  • Configure your browser to refuse cookies or alert you when cookies are being sent
  • Use browser extensions that block tracking

Declining analytics cookies does not affect how the website works.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:

  • Purchase records: Kept by Apple. We do not store them, so you can restore your purchases at any time through the App Store
  • Support emails: Kept as long as needed to resolve your request and handle any follow-up
  • Usage data: Analytics data is retained according to Google Analytics' data retention settings (typically 14-26 months)

You may request deletion of your data by contacting us (see Contact Us section). Note that we may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data under applicable privacy laws, including the General Data Protection Regulation (GDPR) and similar regulations:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete personal data
  • Right to erasure: Request deletion of your personal data (subject to certain exceptions)
  • Right to restrict processing: Request that we limit how we use your data
  • Right to data portability: Request a copy of your data in a structured, machine-readable format
  • Right to object: Object to processing of your personal data for certain purposes
  • Right to withdraw consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at legal@prismaldrift.com. We will respond to your request within the timeframe required by applicable law (typically 30 days).

If you are in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

8. International Data Transfers

Prismal Drift is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy, including implementing standard contractual clauses and other transfer mechanisms where required by law.

9. Children's Privacy

Prismal Drift is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age.

If you are a parent or guardian and believe that your child under 16 has provided us with personal information, please contact us immediately at legal@prismaldrift.com. We will take steps to delete such information from our systems.

If you are between 16 and 18 years old, you may use the Service only with the consent and supervision of a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Display a notice on our Service when changes take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TechSnack, LLC

Email: legal@prismaldrift.com

Support: support@prismaldrift.com

For privacy-related requests (data access, deletion, etc.), please use the legal email address and include "Privacy Request" in the subject line. We will respond within 30 days.